Some of you have asked about the "You must have a VZfit-compatible sensor" message when hitting the A button on startup.

It is not an error, just an informative statement that goes along with the PEDAL TO CONNECT BIKE screen. You just have to pedal like normal to connect.  

We show that message because VZfit now supports cadence sensors and you can download and run the games before you have one.  Also because VZfit now only connects to its last sensor by default, and shows "Press A for new sensor" under PEDAL TO CONNECT BIKE instead of the compatibility message.  When you hit A then (after connecting the button) it goes to the compatibility message and scans for any nearby sensor like before.

We realize now that everyone is conditioned to hit the A button multiple times on startup, and are therefore going right to that mode.  It's not harmful, but we didn't intend to alarm anyone.

So the next builds will use the B button instead for that purpose, and say "Press B to connect to a different sensor".  And we'll change the compatibility message to "If you can't connect, make sure to have a VZfit-compatible sensor".   

Hopefully that clarifies things!

How do i access explorer and training from my headset?

I have used both explorer and the games today. Nevertheless, there is no record of any spins in Usage, Stats, or Events.

Hi, I just wanted to give my opinion on your product. I find the idea of paying for a subscription $10 after paying for a device almost what a triple A videogame costs really absurd and the fact that you limit access even to the games in the free version is inexplicable. I could somehow understand limiting access to the virtual rides but the games should be accessible at your leisure, especially in an historical moment line the one we are living . Just giving my opinion

Using the Oculus Go, I seem to be having difficulty taking screenshots while using VZFit Explore.

I have not had difficulty with Video, only screenshots.  I will go through the motions...I will see the blinking read light...it will make the sound like a picture has been taken...but no picture.

I tried problem solving on my end, searching forums, searching app settings, just in case I had somehow disabled the feature...but I don't see anything on my end or on the internet that would explain the issue.

I just confirmed that I can take screenshots in other Oculus Go Apps, just not Explore. I have not tried taking screenshots in VZPlay.

Is this something you can assist me with?

I haven't been able to register my virzoom...

I have seen the vzfit setup video......but when I enter all my data it doesn't show up to include the sensor kit id......and I only get the page ...saying that I don't have a sensor.





How can I register it?

Hello- I am having trouble receiving the invite for the vzfit play app for the oculus quest. I have received the explorer and it is showing in my menu on the quest. However, for some reason there’s trouble receiving the play app invite. The instruction said that I would receive both, but I only received it for the explorer. I contacted Support and they said they sent it again, but I still have not received it. Thank you.

Hi. I managed to lose/misplace my crank sensor.  How would I get a replacement?
Thanks.

I noticed that when I get over 200 minutes, the HUD starts to stretch showing the time on two lines.

For example:

200:0
9

It seems to do this when there are wider numbers in the font...it pops back if the time reads something like 200:11.

We've moved VZfit usage help to virzoom.com/help, from this forum's help page, to make it more accessible.

If you think you know everything about VZfit, read it all and see!