changing sensor

[Zack71]

I've bought the wrong sensor, a speed sensor.
So I bought a second one, a cadence sensor.
I tried to associate it with VirZoom, but the software told me that I've got another sensor.
What sould I do?

[emalafeew]

I've bought the wrong sensor, a speed sensor.
So I bought a second one, a cadence sensor.
I tried to associate it with VirZoom, but the software told me that I've got another sensor.
What sould I do?

We've reset your account to be able to register a different sensor.  Please email support@virzoom.com if you have any further trouble.

[Zack71]

Thank you!

[laurel]

I just got a new sensor, changing from speed to cadence. Please update my account so I can register the new sensor. Thanks. :-) Laurel

[emalafeew]

I just got a new sensor, changing from speed to cadence. Please update my account so I can register the new sensor. Thanks. :-) Laurel

Ok you've been reset.  In the future please mail support@virzoom.com so we have a record of this exchange and can followup on any problems.

[laurel]

Thanks so much. Will do. :-)