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changing sensor - Printable Version

+- (https://forums.vzfit.com)
+-- Forum: VZfit Forum (https://forums.vzfit.com/forumdisplay.php?fid=5)
+--- Forum: General Discussion (https://forums.vzfit.com/forumdisplay.php?fid=6)
+--- Thread: changing sensor (/showthread.php?tid=437)

changing sensor - Zack71 - 09-24-2020

I've bought the wrong sensor, a speed sensor.
So I bought a second one, a cadence sensor.
I tried to associate it with VirZoom, but the software told me that I've got another sensor.
What sould I do?

RE: changing sensor - emalafeew - 09-24-2020

(09-24-2020, 12:03 PM)Zack71 Wrote: I've bought the wrong sensor, a speed sensor.
So I bought a second one, a cadence sensor.
I tried to associate it with VirZoom, but the software told me that I've got another sensor.
What sould I do?

We've reset your account to be able to register a different sensor.  Please email support@virzoom.com if you have any further trouble.

RE: changing sensor - Zack71 - 09-25-2020

Thank you!

RE: changing sensor - laurel - 09-28-2020

I just got a new sensor, changing from speed to cadence. Please update my account so I can register the new sensor. Thanks. :-) Laurel

RE: changing sensor - emalafeew - 09-28-2020

(09-28-2020, 09:47 PM)laurel Wrote: I just got a new sensor, changing from speed to cadence. Please update my account so I can register the new sensor. Thanks. :-) Laurel

Ok you've been reset.  In the future please mail support@virzoom.com so we have a record of this exchange and can followup on any problems.

RE: changing sensor - laurel - 09-29-2020

Thanks so much. Will do. :-)