Stats error?

[Shon_T]

So...I'm experiencing some "Stats errors" again. today 7/6/2020, I did over 10k spins... yet, Events is only showing 2674 Total for the week. I looked up usage, and it is only showing the 2674 for 7/7 and nothing for 7/6. 

Last week I thought my stats looked fairly low with all the riding I did...but I was doing all sorts of short rides creating new routes...and wasn't really paying close attention.

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The last snapshot I took shows 11629 Spins as of 7/7/20 3:02am.

I didn't do any riding Sunday but I did at least 10-20k spins on Sat 7/4, and it is only showing 4952...

I did change my sensor battery on Friday or Sat...

[emalafeew]

One issue is that vzfit.com/usage reports in UTC time zone, so 7/7 may be 7/6 for you. We'll try to fix soon.

But you're right there is a discrepency between your spins and virtual distance traveled. We've been adding new ways to report spins and speed for devices, will make sure they're good in a hotfix coming this week.

[Shon_T]

One issue is that vzfit.com/usage reports in UTC time zone, so 7/7 may be 7/6 for you.  We'll try to fix soon.

But you're right there is a discrepency between your spins and virtual distance traveled.  We've been adding new ways to report spins and speed for devices, will make sure they're good in a hotfix coming this week.

I understand the time zone thing...usually my spins on 7/6 are split between 7/6 and 7/7. In this case, I am showing no spins for 7/6... and only spins for 7/7...the bulk of my spins being completed prior to the UTC date change. I was wondering if perhaps because if cycling during the date change was a factor.

[emalafeew]

I'll DM you some more questions, thanks

[emalafeew]

Pretty sure we found the problem and fixed for next build, which is a hotfix coming in a day or two.

It's related to taking off your headset more than once during a ride, so if you have to do that, you can fix the spins by resuming the ride from the menu.

[Shon_T]

Pretty sure we found the problem and fixed for next build, which is a hotfix coming in a day or two.

It's related to taking off your headset more than once during a ride, so if you have to do that, you can fix the spins by resuming the ride from the menu.

Thanks. I do need to start and stop multiple times for various reasons. Last night I was riding for three hours. 

Are you suggesting that I go to menu...and then close the menu when I would like to resume?

[emalafeew]

To avoid the error you’d need to repick your current ride from the Explore Rides menu. It’ll be the first one in Recent tab, and should resume from where you are.