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Log in Error?

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Log in Error?
emalafeew Offline
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VZFIT STATS
Posts: 1,059
Threads: 66
Joined: Jul 2018
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#2
11-15-2020, 02:41 PM
(11-14-2020, 11:40 PM)cleee Wrote: Hi,
I can't log in. I pedal to connect and it says Checking Membership as usual but instead of taking me to the program, it says Login Error. Please restart and contact support if this happens again. I restarted the program and my headset to no avail. I checked and my account was billed for November so my subscription is active. I'm not sure what's happening. Was looking forward to a ride this evening.

Hi cleee, I'm not sure of the reason yet, but the easiest way to reset it might be to uninstall and reinstall your app.  You shouldn't lose any progress, which we store on our servers, but I've backed it up to be sure.  Please let us know if that works.
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Messages In This Thread
Log in Error? - by cleee - 11-14-2020, 11:40 PM
RE: Log in Error? - by emalafeew - 11-15-2020, 02:41 PM
RE: Log in Error? - by cleee - 11-15-2020, 06:19 PM
RE: Log in Error? - by emalafeew - 11-17-2020, 01:01 PM
RE: Log in Error? - by cleee - 11-17-2020, 10:29 PM
RE: Log in Error? - by emalafeew - 11-19-2020, 11:59 AM

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