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VZfit apps didn't download to Oculus

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VZfit apps didn't download to Oculus
ladyella Offline
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#1
09-18-2019, 01:45 AM
How do I get my oculus to show the apps?
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emalafeew Offline
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#2
09-18-2019, 12:37 PM (This post was last modified: 09-18-2019, 12:38 PM by emalafeew.)
Hi it depends if you have Quest or Go. Please see the Download Apps section of your vzfit.com/account page. Contact support@virzoom.com if you have any problems with setup!
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dwcowboy4 Offline
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#3
09-18-2019, 10:29 PM
(09-18-2019, 01:45 AM)ladyella Wrote: How do I get my oculus to show the apps?

I have the same problem and I email support but did not get a call!
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emalafeew Offline
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#4
09-20-2019, 03:26 PM
(09-18-2019, 10:29 PM)dwcowboy4 Wrote:
(09-18-2019, 01:45 AM)ladyella Wrote: How do I get my oculus to show the apps?

I have the same problem and I email support but did not get a call!

I'm sorry again we don't see your email in our support@virzoom.com queue.  Can you let me know at what point you are blocked in our setup instructions (https://virzoom.com/setup) and video (https://vimeo.com/344907260)?  Downloading the apps is a currently a different process on the Go & Quest so it depends on which headset you have.
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steveatgibbethilldotcom Offline
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#5
09-21-2019, 09:44 AM
I am getting the same result. I have entered the key for both apps on the Oculus web site, gone to the Not installed place within the VR headset and can't find the VZ apps. I can't see them anywhere.
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Snowpelt Offline
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#6
09-22-2019, 12:21 AM
(09-21-2019, 09:44 AM)steveatgibbethilldotcom Wrote: I am getting the same result. I have entered the key for both apps on the Oculus web site, gone to the Not installed place within the VR headset and can't find the VZ apps. I can't see them anywhere.

Hey Steve,

I believe I addressed this in your support ticket. Let me know if your having any issues still! 

Rob
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