10-29-2020, 04:20 PM
(10-29-2020, 03:37 PM)Faye Wrote: I just upgraded to my FTMS bike and went to ride only to find that I was denied access to the app because I was registered to a different sensor. I have sent the support request but this is a bad user experience - a dues paying member ought to be able to switch sensors at least once in a while without support.
Hi Faye, sorry we just haven't had the time to automate that, and you see why we can't just let people change it whenever they want. Support should get back to you soon.
But fortunately this is all going away with our build next month, where our membership will become tied to your Oculus ID rather than device, which will allow you to play on any compatible device you have instantly.