We'll help you through it! Downloading and trying VZfit is going to get a lot easier, but we appreciate you bearing with the current method.
We can help you best by mailing support@virzoom.com after reading our help pages at virzoom.com/help.
But I can tell you that shouldn't pair your bike or cadence sensor or VZ sensor (I don't know which you have yet) directly to your phone or the Oculus headset! Instead they need to dynamically connect when our app runs on the headset.
To get our app on your headset, click on either the Quest or Go icon at vzfit.com/account and follow the instructions because they differ for each.
We can help you best by mailing support@virzoom.com after reading our help pages at virzoom.com/help.
But I can tell you that shouldn't pair your bike or cadence sensor or VZ sensor (I don't know which you have yet) directly to your phone or the Oculus headset! Instead they need to dynamically connect when our app runs on the headset.
To get our app on your headset, click on either the Quest or Go icon at vzfit.com/account and follow the instructions because they differ for each.