Oculus Quest

[Wayne]

Anyone else never get the setup emails from Oculus Quest or finding the sensor won’t sync with the Oculus app?
I did check my spam folder.
No emails.
Searched for VZFit on Oculus and nothing came up.
Any ideas on a solution?

[Loyalty]

I was coming here to post exactly this. I've been using GO though recently got a Quest. I have not received anything from them. The fact it's a manual process just to download is a bit weird to me. Why not have it on the store and simply have a login from the start instead like every other subscription app I have. Let users waste space by downloading only to find they can't use it.

[Stain2319]

It's not up to Virzoom unfortunately. Oculus right now won't let them put it on the store due to the additional hardware needed i believe.

[Snowpelt]

Support can have the emails resent, but we do occasionally encounter issues where for some reason the ISP blocks them as spam and we have to get Oculus support involved. I just resent Invites to both of your account so please check them in a few minutes.

As far as not being on the store. If we could be on the store we would be. Oculus does not allow software that requires hardware like a sensor or a bike to be on the store. This is unfortunately the best solution they have provided us right now.

[Wayne]

My emails came through, I followed the instructions and it looks like the VZ Pad auto-paired.
Love Virzoom.
Helped me lose 130 pounds (combined with Intermittent fasting.)
I think the issue was definitely on Oculus’ end.
I got 4 emails at one time, which tells me, it went from VZ and hung there, then when they re-sent the emails, all 4 came through, and the first 2 were expired.
Can’t wait to try this next gen VZ.

[Snowpelt]

Glad you got them Wayne! Let us know if you run into any more issues. Loyalty did you get yours yet?