"Activate your bike at VZfit.com/account"

[Cpah1]

How to acquire app for my head set

[Snowpelt]

Hey Cpah1,
Which headset do you have? The setup video should explain it: https://youtu.be/21sYjD79Iek.

Have you sent a ticket into support@virzoom.com ? They should be able to help you out.