03-23-2019, 09:52 PM
(03-23-2019, 01:11 PM)emalafeew Wrote:(03-23-2019, 09:40 AM)espo Wrote: Hi I'm Steve Esposito. I'm a beta user in Korea using the original VirZoom bike. I have the oculus go. I have both VZfit/Explorer installed. When I launch both of the applications it says to pedal forward which I do. I then come to the checking license screen and I can't proceed past the license screen. I've tried uninstalling and reinstalling both apps and rebooting the oculus go. I've changed the batteries on both the oculus go and also on the bike.
Any ideas on how to proceed?
Hi Steve, please send the exact error message you are getting to support@virzoom.com from the latest build of either Explorer or Play. It should list your Bike ID to help us find the problem.
Hi, there isn't an error message its just gives the build date and time (23 March) and says checking the license there isn't any other info such as bike id on the screen I already emailed support. Any other suggestions to try?