Two sensors, one account?

[Snowpelt]

I have been trying to get a sensor removed from an account (sensor connected one then died).  I now have a new sensor but it is not letting me connect and is telling me to contact support.  I have a ticket in but haven't gotten a response. Account name is under Mystic2.

I just checked and it looked like Jason got to you right before I did! Sorry for the delay it's been a busy day in support land