Our next update

[emalafeew]

Just wanted to let you know my workaround for the update problem in case anyone else experiences the same glitch.

Thanks we'll be on the lookout!

Another quick question:  how do I upgrade my membership from monthly membership to annual membership from my user menu?  Do I have to cancel my existing membership to do so, or is there a way in the settings to upgrade it to annual pre-paid there for the savings?  My current monthly subscription doesn't expire until 8/31/2020 and autorenews every month, but now that I've used the service for a while, I'm thinking the annual membership would be a better deal.

To have a yearly membership start at the end of your expiration period (8/31), cancel your monthly and then signup for a yearly anytime before then. We delay the start of the yearly period to that date automatically. If you have any trouble ask support@virzoom.com!