(03-03-2020, 04:30 AM)Stain2319 Wrote: For clarity, in this context when Snowpelt (or support) says "repair" this means "re-pair" as opposed to "fix", as in "un-pair the device and pair again". I sense a bit of confusion in the OP about the terms used and hopefully this helps.
Thanks for your response, I will check this out and have checked the spam. Also, there is no confusion on my part about the word "repair", just saying thanks again, Dave
(03-03-2020, 02:26 AM)Snowpelt Wrote: Hey Dave,
I just checked and it looks like we have replied several times to your ticket in the last few days. If you can check your email in the spam folder maybe? You most likely just need to repair the controller to the headset as swapping the battery resets the pairing. The last support message is below on the off chance it helps someone else as well:
This video will show you how to pair if needed:
https://vimeo.com/375456527
The center button (Bluetooth symbol) does two things.
Hold for four seconds to put the button into pairing mode (like in the setup video)
Hold for two seconds to simply turn on
Once pairing has taken place you shouldn’t need to pair it again, but Rob’s suggestion to do that here makes sense. But once it has been paired, there is always the possibility that it could simply be Off. So holding the center button for only two seconds would turn it back on.
If you hold it for four seconds and put it in pairing mode I believe the other buttons would not do anything as you are describing. Also at some point it would simply shut itself off.
I would definitely try to pair it again to make sure it is connected to the headset. But after that, if at any time you don’t see the LED flashing when pressing a button, I would try the two second press to turn it on.
I paired the VZfit game pad right after replacing the battery. The game pad is definitely "paired'' but the buttons still do not work, so what do I do now? Thanks Dave