+- (https://forums.vzfit.com)
+-- Forum: VZfit Forum (https://forums.vzfit.com/forumdisplay.php?fid=5)
+--- Forum: General Discussion (https://forums.vzfit.com/forumdisplay.php?fid=6)
+--- Thread: Account deleted? (/showthread.php?tid=90)
Account deleted? - Islareina - 07-29-2019
I purchased a VirZoom sensor a while back directly from virzoom. I haven’t used it in many months but I was inspired when I received a bunch of challenges last week from a fellow user. I clicked on “see challenges” from within his email and tried to sign into my account but my username and email were not found. I was even allowed to register using that same email address but none of my information has been saved. Even when I sign on to the game on my Oculus Go, it has restarted as if I’m a new player. I’m still able to play, but I can’t update the app. Is there anything I can do?
RE: Account deleted? - emalafeew - 07-29-2019
(07-29-2019, 11:53 AM)Islareina Wrote: I purchased a VirZoom sensor a while back directly from virzoom. I haven’t used it in many months but I was inspired when I received a bunch of challenges last week from a fellow user. I clicked on “see challenges” from within his email and tried to sign into my account but my username and email were not found. I was even allowed to register using that same email address but none of my information has been saved. Even when I sign on to the game on my Oculus Go, it has restarted as if I’m a new player. I’m still able to play, but I can’t update the app. Is there anything I can do?
Hi Islareina, you're caught in a mixup between our old VirZOOM Arcade and new VZfit systems. Only Arcade users send challenges to each other, and uses the website my.virzoom.com/account with your old account info. VZfit is for the Go & Quest and uses the website vzfit.com/account. We can help you get untangled if you followup with support@virzoom.com!