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changing sensor
#1
I've bought the wrong sensor, a speed sensor.
So I bought a second one, a cadence sensor.
I tried to associate it with VirZoom, but the software told me that I've got another sensor.
What sould I do?
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#2
(09-24-2020, 12:03 PM)Zack71 Wrote: I've bought the wrong sensor, a speed sensor.
So I bought a second one, a cadence sensor.
I tried to associate it with VirZoom, but the software told me that I've got another sensor.
What sould I do?

We've reset your account to be able to register a different sensor.  Please email support@virzoom.com if you have any further trouble.
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#3
Thank you!
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#4
I just got a new sensor, changing from speed to cadence. Please update my account so I can register the new sensor. Thanks. :-) Laurel
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#5
(09-28-2020, 09:47 PM)laurel Wrote: I just got a new sensor, changing from speed to cadence. Please update my account so I can register the new sensor. Thanks. :-) Laurel

Ok you've been reset.  In the future please mail support@virzoom.com so we have a record of this exchange and can followup on any problems.
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#6
Thanks so much. Will do. :-)
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