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Oculus GO Screen Times Out

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Oculus GO Screen Times Out
Loyalty Offline
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#1
03-06-2020, 07:28 AM
I'm not sure if I've missed a setting somewhere but these apps seem to not keep the screen alive.

What's more strange, I set the GO itself to not timeout for 4 hours...yet these apps still timeout if I don't press a button on the Dpad.
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Shon_T Offline
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#2
03-06-2020, 06:25 PM
I'm using the go, and I have not personally experienced this problem.
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Snowpelt Offline
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#3
03-06-2020, 09:39 PM
Hey Loyalty,

This is not normal behavior for our Apps or the Go. Can you explain what happens when the screen times out? If possible to easily reproduce a video would be helpful for us to troubleshoot.
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Loyalty Offline
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#4
03-20-2020, 12:00 AM
(03-06-2020, 09:39 PM)Snowpelt Wrote: Hey Loyalty,

This is not normal behavior for our Apps or the Go. Can you explain what happens when the screen times out? If possible to easily reproduce a video would be helpful for us to troubleshoot.

Thanks! It was the GO after-all...a factory reset solved it!
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