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+--- Thread: Tell us about yourself (/showthread.php?tid=14)
RE: Tell us about yourself - jwarburg - 03-22-2019
CrashFu! Nice to see you again!
RE: Tell us about yourself - digitaljackson - 03-22-2019
Hey! I've been using the original VirZoom bike regularly (4 days a week) for almost 2 years now... Steam says I have 224 hrs! The VirZoom bike has been a great motivator to get me working out on a regular basis. I don't have a Oculus Go yet, but looking to get one soon (or maybe a Quest) so I can try out VZfit/Explorer.
Jason
RE: Tell us about yourself - emalafeew - 03-22-2019
Welcome Jason, and thanks for being such a long time rider! We're going to have fun together on the Go & Quest
RE: Tell us about yourself - AniX - 03-22-2019
I’m would love to be a regular VirZoom bike user - but, I can’t get my bike to work! I have contacted support@virzoom.com a few times over the last week, but haven’t received any response. Help?
RE: Tell us about yourself - espo - 03-23-2019
Hi I'm Steve Esposito. I'm a beta user in Korea using the original VirZoom bike. I have the oculus go. I have both VZfit/Explorer installed. When I launch both of the applications it says to pedal forward which I do. I then come to the checking license screen and I can't proceed past the license screen. I've tried uninstalling and reinstalling both apps and rebooting the oculus go. I've changed the batteries on both the oculus go and also on the bike.
Any ideas on how to proceed?
thanks
Steve
RE: Tell us about yourself - emalafeew - 03-23-2019
(03-22-2019, 11:09 PM)AniX Wrote: I’m would love to be a regular VirZoom bike user - but, I can’t get my bike to work! I have contacted support@virzoom.com a few times over the last week, but haven’t received any response. Help?
Very sorry! I see it's been a few days and will help immediately. We're ramping up support now and appreciate your patience.
RE: Tell us about yourself - emalafeew - 03-23-2019
(03-23-2019, 09:40 AM)espo Wrote: Hi I'm Steve Esposito. I'm a beta user in Korea using the original VirZoom bike. I have the oculus go. I have both VZfit/Explorer installed. When I launch both of the applications it says to pedal forward which I do. I then come to the checking license screen and I can't proceed past the license screen. I've tried uninstalling and reinstalling both apps and rebooting the oculus go. I've changed the batteries on both the oculus go and also on the bike.
Any ideas on how to proceed?
Hi Steve, please send the exact error message you are getting to support@virzoom.com from the latest build of either Explorer or Play. It should list your Bike ID to help us find the problem.
RE: Tell us about yourself - espo - 03-23-2019
(03-23-2019, 01:11 PM)emalafeew Wrote:(03-23-2019, 09:40 AM)espo Wrote: Hi I'm Steve Esposito. I'm a beta user in Korea using the original VirZoom bike. I have the oculus go. I have both VZfit/Explorer installed. When I launch both of the applications it says to pedal forward which I do. I then come to the checking license screen and I can't proceed past the license screen. I've tried uninstalling and reinstalling both apps and rebooting the oculus go. I've changed the batteries on both the oculus go and also on the bike.
Any ideas on how to proceed?
Hi Steve, please send the exact error message you are getting to support@virzoom.com from the latest build of either Explorer or Play. It should list your Bike ID to help us find the problem.
Hi, there isn't an error message its just gives the build date and time (23 March) and says checking the license there isn't any other info such as bike id on the screen I already emailed support. Any other suggestions to try?
RE: Tell us about yourself - jwarburg - 03-23-2019
(03-23-2019, 09:52 PM)espo Wrote:(03-23-2019, 01:11 PM)emalafeew Wrote:(03-23-2019, 09:40 AM)espo Wrote: Hi I'm Steve Esposito. I'm a beta user in Korea using the original VirZoom bike. I have the oculus go. I have both VZfit/Explorer installed. When I launch both of the applications it says to pedal forward which I do. I then come to the checking license screen and I can't proceed past the license screen. I've tried uninstalling and reinstalling both apps and rebooting the oculus go. I've changed the batteries on both the oculus go and also on the bike.
Any ideas on how to proceed?
Hi Steve, please send the exact error message you are getting to support@virzoom.com from the latest build of either Explorer or Play. It should list your Bike ID to help us find the problem.
Hi, there isn't an error message its just gives the build date and time (23 March) and says checking the license there isn't any other info such as bike id on the screen I already emailed support. Any other suggestions to try?
Hi Steve, we're checking this out now for you. You'll get a response from support shortly.
RE: Tell us about yourself - espo - 03-24-2019
(03-23-2019, 09:55 PM)jwarburg Wrote:(03-23-2019, 09:52 PM)espo Wrote:(03-23-2019, 01:11 PM)emalafeew Wrote:(03-23-2019, 09:40 AM)espo Wrote: Hi I'm Steve Esposito. I'm a beta user in Korea using the original VirZoom bike. I have the oculus go. I have both VZfit/Explorer installed. When I launch both of the applications it says to pedal forward which I do. I then come to the checking license screen and I can't proceed past the license screen. I've tried uninstalling and reinstalling both apps and rebooting the oculus go. I've changed the batteries on both the oculus go and also on the bike.
Any ideas on how to proceed?
Hi Steve, please send the exact error message you are getting to support@virzoom.com from the latest build of either Explorer or Play. It should list your Bike ID to help us find the problem.
Hi, there isn't an error message its just gives the build date and time (23 March) and says checking the license there isn't any other info such as bike id on the screen I already emailed support. Any other suggestions to try?
Hi Steve, we're checking this out now for you. You'll get a response from support shortly.
Ok, after I downloaded the updated applications I can get past the license screen. I took a ride in my home town in Rhode Island and everything went fine. A little graphic intensive as I was riding in the country in a wooded area but the tip section says for best results ride on an open road so that's to be expected. By they way I am writing this at 3am in Korea that's how excited I was to use the new software with the original bike. It is a great experience. I rode for 15 minutes without noticing it thanks for the great good making this product